Privacy Policy

Effective Date: January 01, 2025

Thank you for visiting www.ForceReadiness.com (our "Site"). We appreciate the opportunity to interact with you on the Internet and are committed to protecting and safeguarding your privacy.

This notice applies to all information collected or submitted on:

• www.ForceReadiness.com (our "Site")
• www.FireSyncPortal.com (our "Portal")
• All apps developed by us and offered on Google Play and the Apple App Store (our "Apps")

The purpose of this Privacy Statement is to inform you about the types of information we might collect about you when you visit our Site, use our Portal, or use our Apps, how we may use that information, and whether we disclose that information to anyone. By using our Site, Portal, or Apps, you consent to the data practices described in this statement.

1. Types of Apps and Data Collection

Study Guide Apps

Our study guide apps are completely offline and do not collect, store, transmit, or process any user data. These apps:

• Do not collect analytics or crash reports
• Do not use any tracking technologies
• Do not require or allow user accounts
• Store all data locally on your device only

FireSync Mobile Apps

These apps collect minimal data solely for account verification purposes:

• Phone number OR email address (user's choice)
• Temporary verification codes sent to the provided contact method
• Device identification for security purposes

This information is:

• Used only for account verification
• Transmitted securely
• Not used for marketing or other purposes
• Not shared with third parties except as required to provide the verification service

FireSync Enterprise Portal

When creating an account, we collect:

• First and Last Name
• Email Address and/or Phone Number
• Department affiliation
• Account credentials

2. Data Collection Principles

We follow strict data minimization principles:

• Study guide apps: No data collection
• FireSync apps: Only verification data necessary for security
• Enterprise portal: Only essential account information

We do not collect any personal information about you unless you voluntarily provide it to us or it is necessary for the core functionality of our services. You may be required to provide certain personal information when you elect to use specific features or services. This may include:

• Creating an account on our Portal or FireSync Apps
• Sending us an email or contacting customer support
• Opting into promotional or marketing communications

3. Use of Your Personal Information

Service Provision: We collect and use your personal information to operate and deliver the services you request (e.g., manage your user account, process support inquiries, verify your identity).

Communication: We may use your information to inform you of products or services available from ForceReadiness.com and its affiliates, but only where you have explicitly agreed to receive such communications.

Improvement & Analysis: Non-personal data (e.g., aggregated user feedback) may be used to improve our products, services, and user experience, as allowed by law and your consent.

4. Sharing Information with Third Parties

No Selling of Personal Data: ForceReadiness.com does not sell, rent, or lease its customer lists or your personal data to third parties.

Trusted Partners: We may share data with trusted partners who help perform certain functions:

• Identity verification service providers (for FireSync apps)
• Secure hosting providers
• Customer support systems

Such third parties are prohibited from using your personal information except to provide these services to ForceReadiness.com, and they are required to maintain its confidentiality.

Legal Requirements: We may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to:

1. Comply with legal obligations or court orders.
2. Protect and defend the rights or property of ForceReadiness.com.
3. Protect the personal safety of users of ForceReadiness.com or the public under exigent circumstances.

5. Automatically Collected Information

When you visit our Site or Portal, certain information about your computer hardware and software may be automatically collected. This can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used for:

• The operation of the service
• Maintaining the quality of the service
• Providing general statistics regarding use of the Site or Portal

Our study guide Apps do not collect any automatic information. FireSync apps only collect device information necessary for security verification.

6. Security of Your Personal Information

ForceReadiness.com secures your personal information from unauthorized access, use, or disclosure through the following methods:

• SSL/TLS Encryption: When personal information is transmitted to our servers or other websites, it is protected through the use of encryption protocols such as Secure Sockets Layer (SSL).
• Access Controls & Monitoring: We implement internal policies and technical safeguards to limit who can access your data.
• Secure Verification: Our FireSync apps use industry-standard security practices for device verification and authentication.

However, no data transmission over the Internet or wireless network can be guaranteed to be 100% secure. By using our services, you acknowledge and accept that security and privacy limitations exist on the Internet and are beyond our control.

7. California Privacy Rights

8. Children Under Thirteen

We do not knowingly collect personally identifiable information from children under the age of thirteen (13). If you are under thirteen, you must ask your parent or guardian for permission to use our Site, Portal, or Apps. If we discover personal data from a child under 13, we will delete it promptly.

9. E-mail Communications

From time to time, we may contact you via email to provide:

• Account-related notifications (for FireSync users)
• Service updates and alerts
• Confirmations
• Support responses
• Optional promotional communications (with consent)

You may opt out of receiving promotional communications at any time by:

• Following the unsubscribe link in the email
• Updating your communication preferences in your account settings
• Contacting us at info@forcereadiness.com

10. External Data Storage Sites

We may store your data on servers provided by third-party hosting vendors with whom we have contracted, in secure environments that protect your data consistent with this Privacy Policy. All such vendors are contractually obligated to protect your data and use it solely for providing our services.

11. Changes to This Privacy Policy

ForceReadiness.com may update this Privacy Policy to reflect company and customer feedback or changes in laws and regulations. When we do, we will:

• Post a notice on our Site or Portal
• Update the "Effective Date" at the top of this Policy
• Send a notice to the primary email address specified in your account (if applicable)
• Provide in-app notifications for significant changes affecting our Apps

Your continued use of our Site, Portal, or Apps after such modifications will constitute your acknowledgement of the changes and agreement to abide by the updated policy.

12. Copyright Complaints

ForceReadiness.com respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please follow our Notice and Procedure for Making Claims of Copyright Infringement below:

1. An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest.
2. A description of the copyrighted work that you claim has been infringed.
3. A description of where the material that you claim is infringing is located on the site.
4. Your address, telephone number, and e-mail address.
5. A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
6. A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are authorized to act on the copyright owner's behalf.

Our designated Copyright Agent for notice of claims of copyright infringement is:

DeCesha Inc dba ForceReadiness.com
30650 Rancho California Rd, Ste D406-62
Temecula, California 92591
Email: copyright@forcereadiness.com

13. European Users and GDPR

Contact Information

ForceReadiness.com welcomes your questions or comments regarding this Statement of Privacy. If you believe that ForceReadiness.com has not adhered to this Statement, please contact us at:

DeCesha Inc dba ForceReadiness.com
30650 Rancho California Rd, Ste D406-62
Temecula, California 92591
Email: info@forcereadiness.com